Welcome to the Moraltel Voice Talent Hold Music Studio!
We’ve compiled Voice Talents, Ai Voices, Music on Hold, and Promotion on Hold examples for you to envision the perfect sound for your business.
Promotion on Hold
When people call your business, there are 2 reasons why they may need to wait on hold:
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- When your caller makes a selection from your main menu or sub-menu to speak with a department or person in your business, if you and your agents are busy assisting other callers, they can wait on hold till you or one of your agents are freed to accept the call.
- While you or your agents are already speaking with a caller in a live conversation, if need be, you can place the caller on hold.
In either instance, while your callers are waiting on hold, you can have them listen to music and or a Promotion on Hold message. Here’s your chance to say what you want to gain more business from an existing customer or increase your chances of winning a new customer’s business.
Do not underestimate the power of Promotion on Hold. After potential customers listen to your Promotion on Hold message, once they’re transferred to a live agent, Promotion on Hold will have them mentally prepared to purchase your product or service in a way that allows you or your agents to easily seal and close the deal.
The difference Promotion on Hold can make for your business over 1 month, 6 months or 1 year can very much be profitable.
Any business that receives incoming calls should incorporate Promotion on Hold into their revenue generating strategies.
Promotion on Hold also increases the professional image of your business. With Promotion on Hold, your callers will naturally assume you’re an established business that holds merit. Large corporate businesses spend sufficient time and effort creating on hold messages over music on hold tunes that they feel compliment their business. Adding important company news is also used by large businesses. Important company news, for example, could include special events, industry awards, temporary outage updates/emergencies or employment opportunities.
Let us give you the chance to impress your callers. Below are examples of what Promotion on Hold and Courtesy Messages can provide your business.
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Promotion on Hold
“Express Hosting Today”
Although the business name “Express Hosting Today” is fictional, the script you hear was designed to inform the person waiting on hold about popular services the company offers. The end of the script also promises the caller that an Express Hosting Today agent will be with them shortly.
If you would like a Promotion on Hold script inserted into your music on hold rotation, all we need is your script and your choice of music. If you need assistance with writing your script, we can help with that as well. We can configure your Promotion on Hold script to play, for example, every 2 – 6 minutes in the midst of your normal music on hold.
Courtesy Messages
“Courtesy Message 1”
“Courtesy Message 2”
If you choose not to use a promotion on hold message, it can still help if your callers hear a brief periodic Courtesy Message without background music every 2 – 6 minutes while they wait. Courtesy messages will be available in the music on hold section of your Moraltel User Portal Account. If need be, you can also upload your own Courtesy Message.