We Provide Mandatory TLS & SRTP Encryption
that makes Moraltel Secure the perfect
fit for Banking and Financial Services.
Moraltel Secure for Banking and Financial Services
Banking and other Financial Services, such as, for example, tax preparation and insurance companies are at the heart of business. Accuracy is a necessity and there’s no room for disturbances. Moraltel Secure presents the opportunity to furnish your office and other connected branches with state-of-the-art VoIP desk phones from leading VoIP phone manufacturers such as Poly and Yealink.
The prerequisite of voice call quality has been perfected with Moraltel Secure’s IPAT Processed Voice Call Quality, and this benefit is accompanied by TLS and SRTP encryption that secures your phone calls with the utmost confidentiality, so the integrity of your business is not compromised. Furthermore, Moraltel Secure facilitates your telecommunications with an array of reports and statistics to improve workflows and the productivity of all agents in your organization.
Switch to Moraltel Secure today.
For more information, continue reading below or call a
Moraltel Secure Consultant at 1-844-200-5171
Automated Phone System
An automated phone system preserves time by offering callers the option of being routed to the correct department or hearing automated customer account information without the need for a live receptionist. This is popular among banks and financial services. Often times with banks there’s a main menu with multiple submenus within a phone tree. Moraltel Secure allows you to configure a professional phone tree for your business to orchestrate incoming calls.
Thank you for calling Forefront Bank! Please listen closely as these menu options may have recently changed.
- If you know your party’s 4-digit extension, press 1
- For Online or Mobile Banking Questions, press 2
- For Debit Card Related Questions, press 3
- For Questions regarding a Loan, press 4
- To hear these options again, press 5
For all other inquiries, please remain on the line for a member of our Customer Service Center to assist you.”
For more examples of scripts and to hear professional voice talents, please visit our
Free Desk Phones
As mentioned earlier, we’re presenting the option to furnish your office with free desk phones. Banks and Financial services must keep their offices up to date with modern telecommunications equipment. We can arrange to do the install on premises at one or all of your branches. Allow us to visit your office to perform a site assessment to determine how your business can benefit from Moraltel Secure Telecommunications Free Desk Phones and POTS Replacement. Talk with an expert at 1-844-200-5171.
TLS & SRTP Encryption
During phone calls with Banks and Financial Services, there is very important and sensitive information that can be discussed among consumers and the agents they’re speaking with. Moraltel Secure has addressed these concerns and our engineers diligently sought ways to protect our loyal customers. TLS (Transport Layer Security) protects the signaling of each call, and SRTP (Secure Real-Time Transport Protocol) encrypts the ongoing conversations of each between your agents and your customers. For more information, visit our Phone System Security page.
Speech Recognition
“For our automated telephone banking system, Say or Press 1”. This is an excerpt from an automated phone system for a bank. Speech recognition is very popular among prominent businesses. Callers can say the menu options they select instead of pressing keys. Banks and Financial Services appreciate their clients and customers, and they enjoy making it convenient for callers to navigate through an automated phone system without physically pressing keys.
Perpetually Sustained 99.999% Uptime Reliability
Banks and Financial Services help keep America running, therefore it’s vitally important for us to provide our customers with a reliable service they can count on. As we continue to provide 99.999% uptime reliability to Banks and Financial Services, they’ll be able to provide their clients and customers with consistent customer service and support by phone, as well as automated account information whenever updated information is needed, 24/7 and 365 days a year.
Custom Services
You’ll be assigned a dedicated account manager who wants to hear what you need accomplished with Moraltel Custom Services.
A couple examples:
- After a customer calls your automated phone system, the main menu prompts them to enter an account number. This is so your staff is prepared to help the customer before speaking with them.
- After the customer enters their account number or phone banking pin, they can listen to automated account status information.
We can handle requests like these and more. To talk with an expert call 1-844-200-5171.
