Professionalism & Simplicity
Be sure that you, your agents and colleagues are
prepared with Moraltel Phone System.
Moraltel Phone System Examples of Service
“Safeway Insurance” prepares for their new launch.
Safeway Insurance is a business startup that consists of 6 insurance agents who are former agents for other prominent insurance companies. They were exceptionally good at what they do and decided to join their talent together to form a team for a new business venture.
- “Welcome to Safeway Insurance. When it comes to keeping you insured, the only way is Safeway!
- This call may be recorded for quality assurance purposes.
- If you know your party’s 4 digit extension number, you can enter it at any time. Or…
- For auto and home insurance, Press 1
- For individual and group health insurance, Press 2
- For life insurance and annuities, Press 3
- For commercial insurance, Press 4
- For group and retirement benefits, Press 5
- For customer service, Press 6
- For the operator, press 0
- To repeat this menu, Press *
- Please make your selection now.
Each of these insurance agents have 10+ years of experience in the business, and they’ve gained valuable knowledge in regard to the comfortability people need with insurance.
Over a year of planning and they’re ready to get started. A nationwide ad campaign is bringing in a high volume of phone inquiries. Moraltel Phone System has what it takes to route callers to the right people in a timely manner.
Because of the high call volume, this team enjoyed using the “call queue” feature provided by Moraltel Phone System. They preferred call queues as opposed to using voicemail, because when all agents are busy assisting other callers, they were able to let the next caller(s) wait on hold with music until one of the agents are freed. This helps them take advantage of people who are motivated in the moment as opposed to offering them to leave a message.
Also, while waiting on hold, customers not only listened to music, but they also heard Promotion on Hold messages that run for 1 minute every 6 minutes.
Promotion on Hold messages enable you to give verbal commercial messages about your products and services. With Promotion on Hold, you’ll give callers the impression that you’re the type of company that cares about informing customers of specials and other important company news. In your user portal, you can specify how frequently these Promotion on Hold messages play in between your music on hold tunes.
"Alpha Fitness" needs to get rid of their old phone system.
- “Thank you for calling Alpha Fitness. Where Getting Fit Starts and the Slow Lane Ends!
- If you know the extension of the person you wish to reach, you may enter it at any time, Or…
- For An Employee Directory, Say or Press 1.
- To Book An Appointment With a Trainer, Say or Press 2.
- For Directions To Our Philadelphia Gym, Say or Press 3.
- For All Other Questions, Say “Operator” or press 0.
- To Repeat This Menu, Say or Press 4.
- Please make your selection now. Again, thank you for calling Alpha Fitness!”
Their existing phone system is somewhat outdated and they’re looking to save money on their phone bill. They recently had their facility remodeled and they think it’s the perfect time to install a new phone system with new business phones as well.
Phone system repairs throughout the years were costly and they want to avoid problems like these before they happen. After hearing their story, we were confident that the brand phones we recommended would live up to expectations. After mentioning Yealink and Polycom VoIP desk phones, these were brand name phones that sounded familiar to them. We proceeded to fill them in on the reputation of these brands, and how their products make it easy for Moraltel Secure, as a retailer, to provide solutions customers can depend on.
We were able to supply them with the new business phones they needed, and we also helped them configure and professionally record their main menu too. This not only gave their office the new look they were in search of, but it also gave them a new professional sound as well. Also contributing to this smooth transition, they were able to keep their existing toll-free and local phone number by porting these numbers to Moraltel Secure. Each employee was also able to keep their existing 4 digit extension number the same too. As shown above, they decided to include speech recognition in their main menu to provide convenience for their callers and present a contemporary business image.
Thank you for visiting the Moraltel Phone System Examples of Service Page. We also want to invite you to visit our Voice Talent Hold Music Studio. Our Voice Talent Hold Music Studio page showcases main menu scripts from professional male and female voice talents, AI Voices, an array of music on hold tunes and promotion on hold script examples. Our Voice Talent Hold Music Studio page allows you to listen to numerous sample recordings so you’ll understand how your company should sound to clients and customers that call your business.